Curse

refer · Apr 24, 2009, 04:41 AM // 04:41

Is anybody else having problems with the NCSoft Store? It is like worse than dialup... pages take a minute or more to load every link, and timeout every step of the way.

EDIT: I did I get my free storage tab, after the first try too (even though the page timed out). So if you time out after confirming the "purchase" check Guild Wars anyways for it, it might have gone through. It's not "V" either, it's a pane associated with the 4th year update.

EDIT2: Seems like the site is really tanking now... did I get in before the real storm? KEEP TRYING GUYS. If you time out when you submitted it, it may have worked remember.

Black Metal · Apr 24, 2009, 04:43 AM // 04:43

I'm trying to get my free pane. Impossible.

refer · Apr 24, 2009, 04:47 AM // 04:47

Quote:

Originally Posted by Black Metal

I'm trying to get my free pane. Impossible.

I think I've got mine. It's not "V" after all, it's a panel that is associated with the 4th year update. The site won't load at all for me now though. I wonder if these problems will be gone when the promo is over?

Verene · Apr 24, 2009, 04:48 AM // 04:48

I've not been able to get it to load all night.

Everyone's trying to get their free panes so it's bogging it down.

belladonna shylock · Apr 24, 2009, 04:50 AM // 04:50

i got mine. i just kept hitting the back page button and clicking again. Had a lot of loading errors. after about a dozen times it went through and i got it.

Kinetic Trilogy · Apr 24, 2009, 04:51 AM // 04:51

Please stop going to the website so that I can get my free storage tab. kthxbai.

Nah. Jk. I was at the point where I had to Login/Create Account and I tried making an account but kept popping up errors (Do i use the Account I use to Login to GW or a name on my account?) so it's making it hard for me.

refer · Apr 24, 2009, 04:55 AM // 04:55

Quote:

Originally Posted by Kinetic Trilogy

Please stop going to the website so that I can get my free storage tab. kthxbai.

Nah. Jk. I was at the point where I had to Login/Create Account and I tried making an account but kept popping up errors (Do i use the Account I use to Login to GW or a name on my account?) so it's making it hard for me.

You have to make an NCSoft account, then link that with your Guild Wars one. Then when you go to buy you will click the account you want to apply it to (though that step times out, but if you make it through you'll need to confirm that, which times out too).

http://www.guildwars.com/products/ex...orage_pane.php remember

Minako Sawai · Apr 24, 2009, 05:12 AM // 05:12

After hours of trying all I ended up with was the message:

"Invalid Coupon Code. The Coupon Code you have entered is either not available on this product, or you have exceeded the maximum number of uses."

I hope this is just a problem due to the heavy load and that I'll be able to actually get the free pane. I've already seen others mentioning the same problem, so we need someone from ANet to respond to this problem ASAP.

Meat Axe · Apr 24, 2009, 05:14 AM // 05:14

I managed to get all the way to confirming the coupon code, and it said it was invalid or that I'd already used it. I'm gonna assume this is an error due to the huge amounts of people trying to access their servers, and try again tomorrow. Hopefully it'll be a bit faster then.

Shadowfox1125 · Apr 24, 2009, 05:18 AM // 05:18

Quote:

We were unable to verify your login. Either your login information was entered incorrectly, or the account system is currently unavailable. Please check the normal downtime schedule and announcements.

I know the account info isn't wrong.. -_-
I just reset my password to a temporary one and changed it.

Kinetic Trilogy · Apr 24, 2009, 05:23 AM // 05:23

If only I could just MAKE an account lol

I hope I haven't already. I didn't start playing GW again till a couple weeks ago, and I stopped playing for a few months so...don't remembe if I have one or not.

duckboy · Apr 24, 2009, 05:56 AM // 05:56

same here....why couldn't they just allow this thru the gw store :/

refer · Apr 24, 2009, 06:02 AM // 06:02

Quote:

Originally Posted by duckboy

same here....why couldn't they just allow this thru the gw store :/

For 9.99 you can get it in game with the "In-Game Store Upgrade".

Curse You · Apr 24, 2009, 06:04 AM // 06:04

Even better, why not just GIVE it to us when we load a character within the allotted time. Really, it's supposed to be for everyone anyways, why the heck do we need to go through all this crap to get our slot?

Kula · Apr 24, 2009, 06:08 AM // 06:08

Quote:

Originally Posted by Curse You

Even better, why not just GIVE it to us when we load a character within the allotted time. Really, it's supposed to be for everyone anyways, why the heck do we need to go through all this crap to get our slot?

Maybe it's a way to take a census of people that still play the game.

And I'm sure NCSoft is happy to have your info if it didn't have it already.

Kinetic Trilogy · Apr 24, 2009, 06:11 AM // 06:11

True, but the suggestion above is making me confused. I was trying to go thru the in-game store at first (Assuming that was what I needed to do) but found out you had to go to the website. Why the hell not just do it on the in-game store...

Kronos Ledaloth · Apr 24, 2009, 06:20 AM // 06:20

Here the same. It's Impossible to load the page...

Curse You · Apr 24, 2009, 06:41 AM // 06:41

I'm getting very, very annoyed with the NCsoft Store. I know I had an account 2 years ago, but I can't seem to recover my information for it. However, when I try making a new account, it just keeps sending me in bloody circles.

**cosyfiep** · Apr 24, 2009, 06:44 AM // 06:44

dang, cant remember what my password was (its been 3 years since I was on their site...faction preorder fiasco)...so I get to the enter info to reset....and BAM connection lost.....been like that for hours now,
somehow I dont think I can complain about guru's slowness anymore

sph0nz · Apr 24, 2009, 06:45 AM // 06:45

Haha oh wow.

I'm trying to recover my user info, and when it asks to type in the image code, by the time it loaded and I hit submit, the image has expired.